To do something more than once and expect a different result is to be insane.
You’ve probably read about it, but its clearly the case, round 1: NAB Spam bloggers, round 2: NAB lie to the world.
Round 1: NAB SPAM BLOGGERS
I’m amazed that this hapenned, but you can read about it more here…
http://www.duncanriley.com/2008/06/16/nab-spams-blogs-australia-blog-owners-need-to-change-banks/
http://technorati.com/videos/youtube.com/watch%3Fv%3DyWEQgeMi6aQ
And watch an interview the NAB Spokesperson who defends herself… hah!
http://au.youtube.com/watch?v=KHwgI4e0VH4
Round 2: NAB LIE TO THE WORLD
Following this massively negative PR exercise and have shown a disconnect between them and the community, they continued to stuff up… I thought they would’ve learnt, wouldn’t you?
They’ve come up with a fantastic idea, to create a place where people can talk about how banks should work in the future, fantastic idea! However, its been undermined because they’ve had NAB staff posting positive comments about Ubank on the site… pretending to be happy customers. This frustrated everyone and generated so much negative publicity that NAB remove the site.
You can read about it here
http://silkcharm.blogspot.com/2008/10/nab-ubank-social-media-mess.html
http://silkcharm.blogspot.com/2008/10/nab-ubank-social-media-mess.html
February 2nd, 2009 on 9:03 pm
It is amazing that the same (bad) information is repeated over and over whilst it all goes back to one (bad) source.
Quality control is an important part of publishing – be it online or offline …
February 3rd, 2009 on 8:07 am
@rain
Thanks for your comment, however, I’m unclear what you’re indicating is incorrect and why. If my post is wrong please correct me, thanks.